Privacy Policy
Last updated: April 2026
This Privacy Policy describes how Qynix Limited ("Qynix", "we", "us") collects, uses, and protects information when you use our websites and products, including FitOS.
1. Information we collect
We collect information you provide directly — such as your name, phone number, and email when you create an account — and information generated by using our services, such as check-in records and payment history. We do not store full card numbers; payment processing is handled by our payment provider.
2. How we use information
We use collected information to operate and improve our services, process payments, communicate with you about your account, and meet legal obligations. We do not sell your personal information.
3. Sharing of information
We share information with service providers who help us operate FitOS (such as payment processors and hosting providers), and with the gym you are a member of, to the extent necessary for them to manage your membership.
4. Data retention and security
We retain information for as long as needed to provide our services and comply with legal obligations, and use reasonable technical measures to protect it from unauthorized access.
5. Your rights
You may request access to, correction of, or deletion of your personal information, subject to applicable law, by contacting us using the details below.
6. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new "last updated" date.
7. Contact
Questions about this Privacy Policy can be sent to hello@qynix.com.